This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
We are the sole owner of the information collected on this website. We
collect information from our users at several different points on our
Information We Collect
If you open an account on our website, we need your contact information
including your name, e-mail address and mailing address. We use your
purchase history, contact information and other registration
information to send you information and to otherwise enhance your
When you visit our website, we also collect some basic information that does not
identify individual users. We use this information to determine our
users’ demographics and interests, so that we can better understand and
serve our users.
Cookies are small files which store certain information about your
activity on the website and are stored on your computer’s hard drive.
Our cookies do not contain any personally identifying information. We
don’t have to reenter information you gave us on your prior visits.
Most web browsers automatically accept cookies, but most allow you to
disable cookies, you will not be able to use certain features of this
Like most standard website servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the website, track
user movement in the aggregate, and gather broad demographic
information for aggregate use. We do not link your IP address to
personally identifiable information
Clear Gifs (Web Beacons/Web Bugs)
We sometimes employ a software technology called clear gifs (a.k.a. Web
Beacons/Web Bugs), that help us better manage content on our website by
informing us what content is effective. Clear gifs are tiny graphics
with a unique identifier, similar in function to cookies, and are used
to track the online movements of Web users. The main difference between
the two is that clear gifs are invisible on the page and are much
smaller, about the size of the period at the end of this sentence.
Clear gifs are not tied to usersâ€™ personally identifiable information.
In addition, we sometimes use clear gifs in our HTML-based emails to
let us know which emails have been opened by the recipients. This
allows us to gauge the effectiveness of certain communications and the
effectiveness of our marketing campaigns. If users would like to
opt-out of these emails, please see the Opt-out section.
Our Use and Disclosure of Your Information
We may send emails to you announcing special promotions, changes in our
services or other information we believe will be of interest to you. If
you prefer not to receive email, you will find an opt-out link at the
bottom of our email announcements we send you.
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account. We reply
via email or phone, in accordance with the users wishes. We send
confirming emails when orders are placed and to confirm membership
changes and subscriptions.
If you send us personal correspondence, such as emails or letters,
or if other users or third parties send us correspondence about your
activities on our website, we may collect such information. We may use
that information and other information that we obtain from your use of
our website to resolve disputes, troubleshoot problems and enforce our
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by
following the remove instructions at the end of each such
communication. We also offer an opt-out mechanism on the website or the
user may contact the Compliance Officer at our main address.
Surveys & Contests
From time-to-time our website requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or not
to disclose this information. The requested information typically
includes contact information (such as name and shipping address), and
demographic information (such as zip code). Contact information will be
used and/or shared with the contest or survey sponsors to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this website.
Usersâ€™ personally identifiable information is not shared with third
parties unless we give prior notice and choice. Though we may use an
intermediary to conduct these surveys or contests, they may not use
users personally identifiable information for any secondary purposes.
If a user elects to use our referral service for informing a friend
about our website, we ask them for the friend’s name and email address.
We will automatically send the friend a one-time email inviting them to
visit the website. We store this information for the sole purpose of
sending this one-time email and tracking the success of our referral
program. The friend may contact our Compliance Officer at the address
below to request the removal of this information from our database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal
information online - for example on message boards, through e-mail, or
in chat areas - that information can be collected and used by others.
In short, by posting personal information online that is publicly
accessible, you may receive unsolicited messages from other parties in
Unless otherwise specifically stated, our SuperSteer®
products have a lifetime guarantee to the original retail purchaser
against defects in material or workmanship for as long as the purchaser
owns the vehicle upon which the equipment was installed.
SuperSteer® will replace any of their
product-line which fails under normal driving conditions and is not the
result of mishandling, improper installation or maintenance. For
return/replacement information and authorization contact a SuperSteer® representa-
tive at: 1-888-898-3281
On products we sell or endorse that are supplied by other manufacturers, the manufacturer’s warranty applies.
Henderson’s shop services are Satisfaction Guaranteed. If you are unhappy with any of our services, your money will be refunded.
We allow one refund per family, customer, corporation or entity.
We also reserve the right to refuse service upon our discretion. This
means that we have the right to accept or deny any order for any legal
Any free bonus offer we make in conjunction with a product does
not in any way constitute a limited time offer. It means we only
guarantee the bonus if you order prior to a certain date. In some cases
buyers will receive the bonuses after the limited time period expires,
but it is not guaranteed unless Henderson’s Line-Up changed the date.
Common sense: You recognize that all marketing and business
endeavors encompass risk. You freely and of your own will, risk any and
all capital you may choose to spend implementing the system and
concepts. You will do so with skill and common sense. You will not hold
Henderson’s Line-Up or SuperSteer® liable or accountable in any way for any failure of a formula to live up to your expectations.
Though we make every effort to preserve your privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a
current judicial proceeding, a court order or legal process served on
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and
advertisers. This is not linked to you for any personally identifiable
Instances when we will share users’ personal information
We share personal information with parent companies, subsidiaries or
affiliated companies for reasons other than corporate record keeping
purposes. Typically these kinds of sharing arrangements occur when the
third party will then own or control some or all of the customer
Third Party Intermediaries
For certain products we use an outside shipping company to ship orders,
and a credit card processing company to bill users for goods and
We contract with third parties to provide specific services. For
example, when the user signs up for subscription services, online
courses, delivery of products or other services, we share only names,
mail and email addresses, and other pertinent information that is
necessary for the third party to provide these services. These third
parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
In the event we go through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets,
users’ personal information will, in most instances, be part of the
1. This website has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using
secure socket layer (SSL) software, which is the industry standard and
among the best software available for secure commerce transactions.
All user information stored on our server is stored in protected
form. Notwithstanding these efforts, we caution you that â€œperfect
securityâ€ does not exist on the Internet.
If this website contains any links to other websites, we are not
responsible for the privacy practices or the content of such websites.
A Special Note About Children
We do not knowingly solicit data from children, nor do we knowingly
market to children. We require that children under age 18 use this
service only in conjunction with their parents or guardians.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. If we decide to
statement, so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of
collection we will notify users by posting a notice on our website for
You should check this page periodically for changes. By using our
website, you consent to the collection and use of your information by
us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.
please contact our Compliance Officer at through the address or email
form on our Contact Us