SuperSteer Parts Blog


RV Buying Tips

August 22nd, 2017 by Chris Hemer

We’re always surprised at how many people purchase a new motorhome without even driving it. When you think about it, many of us will spend more on a new motorhome than we did on our first or even second home, so it makes sense to carefully consider your first purchase. This is a very big investment that you’ll be living with for some time to come, so it’s important to take your time and not be rushed into a decision. We’ve met many customers who thought they had purchased the RV of their dreams, only to find out it was a nightmare to drive.

The first thing to take into consideration is the floorplan. When RVs are displayed on a dealer lot, they usually have the slideouts open to show off how roomy and luxurious the interior is. Take a look at what is placed in those slideouts, and how well balanced the floorplan appears. For example, if it has one large slideout on the kitchen side and all of the appliances are in it, it could be heavier on that side if the manufacturer didn’t plan things carefully. We’ve seen coaches that are 2,000 pounds heavier on one side than the other. If everything looks okay, ask the dealer to bring all of the slideouts in. Remember, you’ll spend probably half of your time on the road, and you want to make sure that at least the most important parts of the interior (like the bathroom and kitchen) are easily accessible during travel. And if you’re going to be with family, you’ll undoubtedly want to be able to see and interact with your loved ones—not just hear their voices from behind a retracted slideout. Even some of the best motorhomes on the market miss out on this important detail. For example, we recently were in a million-dollar diesel pusher that was equipped with a motion satellite system, but the TV was hidden behind the forward slide out in travel mode.

Once you’ve decided on the coach and floorplan you like, arrange for a test drive. Not just a drive around the block, but ask for a drive that encompasses some country roads, maybe some railroad crossings, hills and the like if possible. Most motorhomes ride well and are quiet on a stretch of highway, but their true character is revealed in a “real world” driving situation. That’s why we created the Road Performance Assessment, and it’s how we decide what needs to be addressed in a motorhome’s suspension and steering systems. A narrow road will show you how easy it is to keep the coach in its lane, while a railroad crossing will give you a good indication of how well (or how poorly) the motorhome will cope with rough roads. Make sure you go through some turns as well, and apply full throttle a few times (where it is safe and appropriate to do so, like a freeway onramp) so you can see how well it accelerates and how noisy the engine is. Drive it in and out of a couple of driveways to see how much it rocks and rolls. And remember, if the coach feels loose, sloppy and bouncy on a test drive, it will be worse once it’s filled with water and all of your supplies. If the dealer has two of the same coach/floorplan, ask to drive the other one as well. If they don’t, find a dealership that does—we’ve found that no two motorhomes drive the same due to production tolerances. Don’t buy into myths and lies like, “They all drive like that” or “You’re the first person that’s ever complained about this.”

Take a good look around the motorhome and make sure that it looks good and that it isn’t sagging on one side or the other. Diesel pushers have air suspension and many only have three ride height valves (two front, one rear for example), so even with auto leveling, there might be one corner that’s low.

Last, but most important, is weight considerations. The Recreational Vehicle Industry Association (RVIA) mandates a weight sticker that tells you the Gross Vehicle Weight Rating (GVWR; the maximum the coach can weigh) and Unloaded Vehicle Weight (UVW; the weight of the coach full of fuel and engine fluids but no water or LP-gas). Subtract the UVW from the GVWR, minus the water weight (number of gallons x 8.3 pounds) and LP-gas (number of gallons x 4.5 pounds) and the Sleeping Capacity Weight Rating (number of people the coach can sleep times 154 pounds) and you have the Cargo Carrying Capacity, or CCC of the coach. It’s a good guideline, but it doesn’t tell you the whole story. Consider that the UVW is likely for the base coach without any factory or dealer installed options, and that will eat into your CCC. Also, the weight sticker doesn’t tell you if the coach is properly balanced (front to rear or side to side) and that can make a huge difference on how the coach rides and handles.

This is why you should ask the dealer or seller if you can have the coach weighed. A public scale will work well enough for this, particularly one where you can weigh either side as well as front to back to determine the actual weight of the coach you plan to buy. Ideally, you’ll want to find a shop like Henderson’s Line-Up (www.hendersonslineup.com) that has wheel scales and can weigh each corner of the motorhome. If the dealer balks at this, take your business elsewhere—this is too big of an investment to take chances. You might consider finding a scale nearby that you can suggest in case the dealer doesn’t know of one.

Making a careful purchase will ensure that you’ve gotten the best driving motorhome you can afford, but that doesn’t mean it can’t be improved upon. SuperSteer offers a variety of parts designed to improve the ride and stability of motorhomes, and we also work with a variety of other reputable companies like Roadmaster, SuperSprings and Safe-T-Plus to develop products for Safer and Happier Driving.

Double the shocks, four times the control

July 24th, 2017 by Chris Hemer

Our new SuperSteer quad shock kits for the Ford F53 motorhome chassis are generating a lot of excitement, but also a lot of questions. The most common one we get is, “Why do I need quad shocks?” Well, to understand the answer, first it’s helpful to know a little bit more about the Ford F53 motorhome chassis.

SuperSteer quad shock kit shown with SuperSteer Ultimate Dual Sway Bar kit

At the risk of telling you something you already know, the F53 chassis is built by Ford and is available in a variety of gross vehicle weight ratings (GVWR) from 16,000 pounds all the way up to 26,000 pounds. Though the ratings give motorhome manufacturers more flexibility in the products they build, Ford has no way of knowing how their chassis will be used when it leaves the factory. The coach that is built on that chassis may be near the GVWR, or may be well below it; it may have a lot of rear overhang, be heavier at one end or the other, or even be heavier on one side than another. Because of these factors, the F53 chassis is like a one size fits all T-shirt–it works on most motorhomes, but is usually not a perfect fit for any of them. Think about it in car terms–can you imagine if there was only one chassis for all the car manufacturers to build on? How could any of them ride or handle to their best potential?

At Henderson’s Line Up and our sister company, SuperSteer parts, we are always looking for ways to improve the ride, handling and safety of motorhomes. Obviously, one big factor in ride and handling is the shock absorbers–so in the late 90’s we started experimenting with the Chevy P32 chassis. We tried Bilsteins, then Konis, but found that they still couldn’t produce the result we wanted. Eventually we decided to try both–one Bilstein and one Koni on each side of the rear suspension. Our logic was, one has different valving than the other, and they will complement each other. It worked, but our customers were having to sacrifice ride quality for better handling. We wanted to improve both. So when the new Koni FSD (frequency selective damper) http://www.koni.com/en-US/Cars/Products/Performance/FSD/ was introduced, we tried using four of them on the front suspension. We found that the two FSDs created an amazing result: The coach rode and handled better, produced less road noise, vibration and porpoising (when the coach continues to bounce after a bump). How can that be? We figured that, by using two pairs, the shocks were able to stay in their higher frequency longer when going over rough pavement, railroad crossings, etc. We thought it might be a fluke, so we tried the rear suspension. By golly, it fixed the ride in the rear as well!

 

Since the number one complaint we get about the Ford F53 chassis is rough ride and excessive noise, we began working on quad shock kits for the F53 as well. My brother, John our sales director and engineer/fabricator, figured out an easy solution that consists of longer Grade 8 bolts and custom made steel spacers (that vary in width depending on application) that make it possible to mount four shocks on each side. The only exception is the 24,000 and 26,0000 GVWR chassis, which requires a bracket to slightly relocate one left front shock to clear the steering arm and drag link; one left rear shock to clear the larger rear differential on these bigger chassis. The result? Motorhomes on the Ford F53 chassis with our quad shock kit ride quieter with less vibration and a lot less body roll and porpoising. Front and rear quad shocks with brackets runs about $2,000, but man does it transform the motorhome. Call us for a fit list for your specific motorhome.

 

We’ve got a lot of options for the F53 now, depending on how well you want it to drive including SumoSprings https://www.supersprings.com/products/sumosprings/, front and rear sway bars and more. We’ll blog about these improvements in upcoming posts.

SS701 Trac Bar for 3500 Sprinter Chassis

May 11th, 2016 by Dave Stephens

FOR IMMEDIATE RELEASE
Media Contact:
Mike Demith
Marketing Manager
541-955-0769
mike@hendersonslineup.com

SUPERSTEER RELEASES NEW TRAC BAR FOR SPRINTER CHASSIS

The Mercedes Benz Sprinter is one of the most popular and versatile commercial vehicles on the market today, and is widely used in the RV industry for everything from Class B van conversions to luxury Class C models and beyond. SuperSteer, a division of Henderson’s Line-Up, recently introduced a new Trac Bar for the Sprinter chassis (part #SS701) that dramatically reduces sway and improves steering control by positively centering the rear axle. The bar bolts on easily in about 90 minutes with no drilling or welding required, and comes with all necessary hardware and instructions. MSRP is $583 plus shipping. For more information on this and other SuperSteer suspension products, contact SuperSteer at 888-898-3281 or visit www.supersteerparts.com.

SS701sm

SuperSteer, a division of Henderson’s Line-Up, specializes in suspension, steering and brake components that solve common handling issues in trucks, vans, SUVs and motorhomes. Based in Grant’s Pass, Oregon, SuperSteer products are direct result of the ongoing research and development at Henderson’s Line-Up—the recognized authority in vehicle dynamics since 1961. 

SuperSteer opens new distribution and installation center in Bedford, Ohio

March 28th, 2016 by Dave Stephens

HLU-SS logos

 

Grants Pass, Oregon, March 8, 2016, Mainline Truck and Trailer Service Inc. is proud to announce that it has become the east coast distributor and installation center for Henderson’s Line Up of SuperSteer motorhome steering products.  This will enable customers on the east coast to receive Super Steer products in a timely manner and also give RV owners the opportunity to receive a Road Performance Assessments (RPA) to find out how we can maximize ride quality and handling.

Mainline Truck and Trailer Service Inc. was established in 1982, and has a very dynamic team of employees. From fabricating custom truck and trailer bodies to major RV Chassis repairs, our specialists can make repairs and enhance virtually every situation. Our 16,000 square foot repair facility has the abilities to repair Class 8 trucks, trailers and RVs. Included in our service facility is a 4000 square foot area designed to accommodate light duty pick-ups and vans including cab over RV’s and dual wheel vehicle.

Road Performance Assessment (RPA’s), are one of Mainline’s more desirable interactions with the customer. An RPA consists primarily of test driving the coach with the owner, to enhance the handling and suspension qualities, but can also be utilized for diagnosing road vibrations as well as low power and performance complaints.  RPA’s allow quality time between the customer and technician to establish  trust and relationships to grow, after all, relationships allow Mainline to continue serving the RV Industry with great satisfaction.

Mainline currently serves as Warranty Centers for Spartan and Tiffin and proudly served as one of Workhorses major warranty repair facilities.  Mainline will continue to look for better ways to proudly serve the RV industry and looks forward to working with Super Steer in an everlasting partnership.

Contact:  www.mainlintruck.com, Phone: 800-545-8501, Operating hours: 7:00am to 5:30 M-F.

For more information contact:
Mike Demith
Marketing Manager
541-955-0769
mike@hendersonslineup.com

Newmar RECALL Steering Gear Mounting Bracket may Crack

January 5th, 2016 by Dave Stephens

Report Receipt Date: DEC 09, 2015 
NHTSA Campaign Number: 15V829000 
Component(s): STEERING 
Potential Number of Units Affected: 1,920

All Products Associated with this Recall 

Make Model Years
Newmar Dutch Star 1997-2005
Newmar Essex 2004
Newmar Kountry Aire 1997-1998
Newmar London Aire 1998-1999
Newmar Mountain Aire 1997-2005

 

Manufacturer: Newmar Corporation
SUMMARY:

Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.

CONSEQUENCE:

A loss of steering increases the risk of a crash.

REMEDY:

Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall is expected to begin February 5, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar’s number for this recall is 15V 633.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

For Source Click HERE


DIY SuperSteer Trim Unit

July 1st, 2015 by Dave Stephens

Like many smaller companies, we here at SuperSteer LOVE to see our customers happy with the products we sell. When it comes our products and the products we are distributors for, if we don’t believe in it, we don’t sell it.

Here is a case where a customer purchased a SuperSteer trim unit for his Freightliner motorhome. We were pleased to see the awesome write up that he did on the IRV2.com forum. Click below to read the full thread.

Dave ~ SuperSteer

trim

JUST ONE MORE REASON TO HAVE A SAFE-T-PLUS

May 18th, 2015 by Dave Stephens

Bellcrank Advisory Circular

April 20th, 2015 by Dave Stephens

Date:4/20/2015

RE:SS100

SERVICE DOCUMENT

    1. PURPOSE.   This advisory circular recommends checking the bell crank assembly on all Freightliner Chassis equipped motor homes that have exceeded 10,000 miles.  Freightliner/Magnum chassis affected are XC and XCS chassis with a I beam front axle.  Chassis that should be inspected were produced from the year 1993 to 2012 with a 2 piece drag link. The bell crank affected has a 3 bolt mounting pattern
    2. MAKE/MODELS/YEAR AFFECTED.

RV/CHASSIS/MAKE

COACH/CHASSIS/MODEL

YEAR/NOTES

Airstream

Land Yacht

All

 

Sky Deck

All

 

Alpha Leisure

See Ya

2002-2008

 

Coachman

Cross Country

2008-2012/3 bolt only

 

Pathfinder

2008-2012/3 bolt only

 

Sport Coach

2008-2011/3 bolt only

 

Damon

Astoria

2005-2012/3 bolt only

Escaper

2002-2005

EscaperLX400

2005

Essence

All

Tuscany

2002-2012/ 3 bolt only

Ultra Sport

2002-2005

Entegra

Aspire 40/42

2009-2012/3 bolt only

 

Insignia

2009-2012/3 bolt only

 

Fleetwood

Bounder

2002-2010

 

Discovery

2002-2010

 

Excursion

2003-2012/3 bolt only

 

Expedition

2002-2010

 

Revolution

2002-2005

 

Forest River

Charleston

2007-2010

 

Berkshire

2007-2010

 

Reflection

2002-2004

 

Georgie Boy

Bellagio

2003-2005

 

Cruise Air (XL)

2002-2005

 

Gulfstream

Atrium

2003-2006

 

Caribbean

2009

 

Crescendo

2004-2010

 

Friendship (G)

2002-2007

 

Independence

2002

 

Scenic Cruiser

2002-2006

 

Tour Master

2006-2008

 

Yellowstone

2002-2012/3 bolt only

 

Itasca

Ellipse

2008-2010

 

Horizon

2004-2005

 

Latitude

2005-2010

 

Meriden

2002-2013/3 bolt only

 

Jayco

Insight

2009-2012/3 bolt only

 

King of the Road

Genesis

2004

 

Mandalay Coach

Presidio

2006-2009

 

Valencia

2006-2007

 

National RV

Pacifica

2007-2008

 

Tropi-Cal

2002-2008

 

Newmar

Dutch Star

2002

 

Kountry Star

2002-2005

 

Northern Star

2004-2005

 

Ventana

2006

Sport Coach

Cross Country (SE)

2002-2008

 

Elite

2002-2006

 

Encore

2006-2007

 

Pathfinder

2008

 

Sport Coach

2002-2005

 

Thor

Astoria

2005-2012/3 bolt only

 

Tuscany

2005-2012/3 bolt only

 

Tiffen

Allegro Bus

1998

 

Allegro Bus

2002-2006

 

Phaeton

2002-2009

 

Triple E

Embassy

2004-2006

 

Empress

2001-2005

 

Invitation

2007-2010

 

Signature

2002-2010

 

Winnebago

Destination

2008-2010

Journey

2002-2010

Tour

2006-2010

Vectra

2004

  1. BACKGROUND. The original equipment bellcrank idler assembly has been observed to seize and/or  becomes  loose, causing reduced steering control (play) in the steering wheel.  This does not create a safety hazard but will produce steering  play, poor return to center, or wander in the steering system.
  2. RECOMMENDED ACTION. When play in the steering is discovered the following procedure are suggested to check the bell crank idler assembly.
    1. Inspection of outer case for damage
    2. Detach the bellcrank arm (do not check if a 4 bolt assembly)
    3. Check shaft for side to side movement and stiffness
  3. REPLACEMENT OPTIONS
    1. Re-install the OEM bell crank arm if shaft turns freely and shows no side to side movement.
    2. Replace with a SS-100 part bell crank or new OEM bell crank part if the shaft has seized and or side play in the shaft is observed.
  4. Information to obtain and install an SS-100 SuperSteer Bell Crank
    1. SuperSteer customer service line is 1-888-898-3281. Operating hours are Monday thru Friday 7:00am – 4:00pm Pacific.
    2. Website:   http://www.supersteerparts.com
    3. Removal/Installation video can be viewed at: http://www.supersteerparts.com/education/product-installs/class-a-installs/

Tiffin Motorhome Recall

March 31st, 2015 by Dave Stephens

tiffin

Monday, March 30, 2015

Tiffin Motorhomes is recalling certain 2014 Breeze motorhomes equipped with a steering knuckle that may fracture, according to the National Highway Traffic Safety Administration.

The recall affects about 83 units, and Tiffin will notify owners, and dealer representatives will come to where the motorhome is parked, looking for any steering knuckle in the affected production lot.

If the motorhome has the affected steering knuckle, the vehicle will be towed to the dealer and the knuckle will be replaced. The manufacturer has not yet provided a notification schedule. Owners may contact Tiffin customer service at 1-256-356-8661.

 

Original Post by

RV PRO Staff

 

 

Joy Rider Trailer Suspensions

February 9th, 2015 by Dave Stephens
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Since 1961

SuperSteer  -  458 Redwood Hwy., Grants Pass, OR, 97527

Office Hours 7am to 4pm Pacific time

Parts - 888.898.3281 or 541.955.0769 Service - 800.245.8309 ext 301 or 541.479.2882  

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